Get in Touch With Us

Got a question about something you read here, or spotted a detail that needs a second look? This page explains how to get in touch with the team behind lilyhair.co.uk and what you can expect once you do.

How to Send Us a Message

Email is the best way to reach us. Write to [email protected] and a member of our editorial team will read your message personally. We aim to reply within two working days, though this can stretch slightly during busy periods.

A quick note on what your enquiry relates to helps us route it correctly. If it concerns a specific brand covered on the site, for example one of the operators mentioned on our trusted non Gamstop casinos page, mention the name so we can check the right listing.

What We Can Help With

  • Site content questions — If anything about how we rate or compare casinos not on Gamstop, payment methods, bonus terms or game selection is unclear, ask us to explain.
  • Corrections — Offers, ratings and licensing details for the sites we cover can change quickly. If you believe something is out of date, tell us which page and what looks wrong, and we will review it.
  • Feedback on our rankings — We welcome reader input on how brands such as Betmica, Kikibet or the other operators listed on the site perform in practice, though we do not publish unverified claims.
  • Partnership and editorial enquiries — If you represent a gambling operator or an affiliate partner and want to discuss coverage, introduce yourself and explain what you have in mind.
  • Self-exclusion and support queries — If you or someone close to you is dealing with problem gambling and wants information on managing play, mention this in your message and we will point you towards general guidance and support resources.

What Happens Once You Contact Us

Every message is read by a real person, not an automated system. We check the details, and where a query relates to a specific casino, offer or payment method, we cross-reference it against our own research before replying. This is also how we keep the site current when new operators appear or existing terms change.

We cannot resolve account issues, deposits, withdrawals or disputes with the casino operators themselves — those matters sit with the operator's own support team and, where applicable, their licensing authority. We can, however, help you understand what a listing or offer on this site actually means.

Before You Get in Touch

A few questions come up often enough that it is worth checking our other pages first:

  • Looking for a shortlist of vetted operators? Our trusted non Gamstop casinos guide covers rankings, bonus terms and how each brand was assessed.
  • Wondering how a bonus like Betmica's welcome offer or Kikibet's deposit match actually works? The terms attached to each offer, including wagering conditions and spend requirements, are set out on the same guide rather than repeated here.
  • Unsure about the difference between a UK Gambling Commission licence and an offshore one? That distinction, and what it means for you as a player, is also covered there in more depth.

A Note on Accuracy

We keep our content reviewed and updated, and reader feedback is a genuine part of that process. If an offer, licence detail or payment method listed on the site no longer matches what an operator advertises, we would rather hear about it and correct it than leave it standing. Contact details, promotional terms and site licensing can all move quickly in this market, so your input directly helps other readers get accurate information.

Thank you for taking the time to reach out. Every message helps us keep this site useful for players considering their options outside the Gamstop scheme.

You must be 18 or over to use any of the sites reviewed on this site.